eCommerce Stores

eCommerce Outsourcing

The growth of eCommerce sales worldwide will continue to grow in 2019 -2021, rising 32% to reach US$4.1tn. According to E-Marketer’s Estimates, the sales will account for two-tenth of total retail sales worldwide in 2019 – eCommerce Outsourcing.

The China and US will amount to US$2.8tn in eCommerce sales in 2019, representing almost 72% of global eCommerce. While e-commerce in the US will grow by 23% in 2019. Will have 33% growth rate in Asia-Pacific by 2019, becoming a clean leader in global eCommerce growth & development.

The fastest and easiest way to grow your business is through Online Marketplaces. Our Professional Virtual Assistants can provide various services that are necessary to run and manage your Marketplace stores successfully. Whether you need just a single Virtual Assistant or a team of 100, we have the solutions. Here’s an example of what our virtual employee can be capable of:

  • Perform daily operational & maintenance tasks for marketplaces such as: Amazon, eBay, Alibaba,, Rakuten, Etsy, Bonanza,, Newegg, Sears, Art fire and many more. Virtual assistants are well trained to work on any marketplace.
  • Create and manage product listings
  • Will Handle customer support through Email & Live chat
  • Monitor key selling metrics and feedback
  • Perform market and competition research
  • Submit bulk product feeds (XML, CSV, Excel)
  • Inventory Management
  • Post Classified listing in Craigslist
  • More You can easily train your virtual employees to suit your specific business requirements.

Spectrum BPO end-to-end E-commerce outsourcing services.

Order Processing

  • Order Management
  • Customer Management
  • Inventory Management
  • Order Tracking & Reporting
  • Sales and Purchase Order Processing
  • Shipping Management
  • Returns Processing
  • Payment Processing

Product Information Management Services

  • Product Data Entry
  • Image Tagging
  • Product Content Solution
  • Product Data Cleansing
  • Product Data Indexing and Archiving
  • Product Catalog Management

E commerce Call Center Services

  • Technical Support / Help Desk Services
  • Multi-Channel Support
  • Customer Service

Finance and Accounting Outsourcing Services

  • Accounts i.e. Payable
  • CFO services
  • Payroll Processing
  • Tax Preparation
  • Accounts Receivable / Order to Cash
  • Record to Report
  • Accounting and Bookkeeping Services

Photo Editing Services

  • Image Retouching and Improvement
  • Enhancement of Photo Color, Contrast and Exposure
  • Image Clipping
  • Background Change
  • 360-degree Product View Generation

Website back-end support for shopping cart software such as: Magento, WordPress, Shopify, Bigcommerce, Volusion, CS Cart, Joomla and many more.

  • Bulk product feeds
  • Product image editing/clipping
  • Email/live chat support
  • Social media
  • Google Adwords
  • Perform market and competition research
  • Inventory Management
  • and more… You can train your virtual employees to suit your specific business needs

  • Total eCommerce Sales Percentage of Retail Worldwide

why spectrum?

Over 16 years Experience

Our founders have over 16 combined experienced in the outsourcing business. You’re in good hands.

Fully Managed Virtual Employees

We’ll handle all aspects of HR, including recruitment, payroll, benefits, and management. You don’t have to worry about anything but working with your virtual employee.

Month to Month - No Contracts!

Cancel anytime with just 14-days notice. No long-term commitments. Although, we’re confident you’ll want to stay with us once you experience the benefits!

State of the Art Facilities

All our virtual employees are staffed in-house in one of our state of the art operations centers worldwide. This allows for full oversight and quality management, unlike Freelancers, and other outsourcing providers whose staff often works remotely from home.

Money-Back Guarantee

If you’re not happy with your first months service, we’ll refund you in full.

Confidentiality Guaranteed

Your data and IP are secured with up to date internet security and monitoring by our in-house IT staff.

ready to scale your business?