# SpectrumBPO > SpectrumBPO is a leading full-service eCommerce growth agency based in Richardson, Texas, specializing in Amazon, Walmart, Etsy, and eBay marketplace management. With 500+ in-house experts and a strict no-outsourcing policy, we help online businesses scale profitably through customized strategies, transparent communication, and measurable results. **Overview** SpectrumBPO (Business Process Outsourcing) is an e-commerce agency that transforms online businesses into booming enterprises. We provide end-to-end marketplace solutions at affordable rates with no long-term contracts - just month-to-month commitments that clients can cancel anytime. Our approach combines technology, creativity, and data analytics to deliver sustainable growth. We establish clear targets aligned with ACOS, TACOS, and sales numbers to ensure client profitability. Every brand receives a dedicated manager with category-specific expertise and 24/7 support. **Key Facts:** - **Founded:** 2008 - **Headquarters:** Richardson, Texas, USA - **Team Size:** 500+ seasoned professionals (all in-house, no outsourcing) - **Clients Served:** 500+ brands across almost every niche - **Client Retention:** 1,000+ happy clients with long-term partnerships - **Revenue Generated:** $1 billion+ for supported brands - **Pricing:** Entry packages from $399–$599/month; premium custom packages available - **Working Model:** Month-to-month, no long-term contracts; 30-day free execution trial available **Core Services** _Amazon Services_ Full-spectrum Amazon account management including: - **Amazon Account Management** - Complete day-to-day operations, catalog setup, listing optimization, A+ Content, SEO, and advertising management. - **Amazon SEO Services** - Keyword research, backend optimization, and organic ranking strategies to improve product visibility and traffic. - **Amazon Listing Optimization** - Title refinement, bullet point enhancement, description optimization, keyword integration, category alignment, and mobile optimization. - **Amazon Brand Management** - Brand Registry support, brand story creation, storefront development, and brand guideline compliance. - **Amazon Advertising / PPC Management** - Sponsored Products, Brands, and Display campaigns with ACoS optimization and ROI-focused strategies. - **Amazon Graphic Design Services** - Main product images, infographics, lifestyle shots, A+ Content images, and storefront design compliant with Amazon guidelines. - **Amazon Logistics & FBA Support** - Inventory planning, FBA logistics, seasonal demand handling, and order fulfillment monitoring. - **Amazon Reconciliation Services** - Financial transaction reconciliation, payment tracking, and inventory discrepancy resolution. - **Amazon Reimbursement Services** - Recovery of lost funds and eligible reimbursements from Amazon. _Walmart Services_ Comprehensive Walmart Marketplace management: - **Account Setup & Verification** - Registration support, eligibility guidance, and payment/tax configuration. - **Listing Optimization** - Keyword-rich titles, descriptions, bullet points, and image/video enhancement for Walmart's algorithm. - **Catalogue Management** - Bulk uploads, product variation organization, category structuring, and data accuracy maintenance. - **Pricing Strategy & Repricer Integration** - Dynamic repricing, competitive analysis, and Buy Box winning strategies. - **Walmart Sponsored Ads (PPC)** - Walmart Connect campaign setup, manual/automated campaign management, and ACoS optimization. - **Performance & Compliance Management** - ODR monitoring, delivery performance tracking, and policy adherence. - **Appeals & Issue Resolution** - Account suspension recovery, listing reactivation, and policy violation resolution. - **Order Management & Fulfillment** - WFS (Walmart Fulfillment Services) integration, 3PL coordination, and tracking management. - **Analytics & Reporting** - Sales trend analysis, campaign performance reports, and customized business health insights. - **Growth Strategies** - Expansion into Walmart Canada/Mexico, seasonal promotions, and category expansion planning. _Etsy Services_ - Complete Etsy shop setup and optimization - Product listing creation and SEO - Shop design and branding - Marketing and promotional strategies _eBay Services_ - Full eBay account management - Competitor analysis and pricing strategy - Product listing and optimization - Template creation and auction management - Promotions and fulfillment assistance _Cross-Platform & Additional Services_ - **White Label Ecommerce Solutions** - Serving 20+ US agencies with reliable, long-term partnership support. - **Ecommerce Bookkeeping Services** - Accurate financial record-keeping and timely reporting for online sellers. - **Amazon Brand Guidelines Service** - Creating comprehensive brand systems for consistency across products, ads, and storefronts. - **Platform Diversification Consulting** - Strategic guidance for expanding from Amazon to Walmart, Etsy, and eBay. **Pricing & Packages** SpectrumBPO offers transparent, budget-friendly pricing with no hidden fees: | Package | Monthly Price | Hours/Month | Best For | |---|---|---|---| | **Beginner / Starter** | $399 – $599 | Entry-level | New sellers needing fundamentals: audit, listing optimization, basic SEO, keyword research | | **Part-Time** | $799 – $999 | 80 hrs (4 hrs/day) | Growing businesses needing dedicated part-time support | | **Full-Time** | $1,399 – $1,599 | 160 hrs (8 hrs/day) | Established sellers requiring comprehensive management | | **Amazon Full-Service Agency** | $1,799 | Full-time | Complete Amazon account management with all services included | | **Premium Custom** | $2,000 – $45,000 | Custom | Large-scale operations and advanced needs | **Special Models:** - **30-Day Free Execution Trial:** No upfront payment, no contracts, no signups. Clients evaluate performance before committing. - **Pay-as-You-Sell Model:** After mutual agreement and proven results, 2–3% of revenue (post-results only). - **Post-Payment Structure:** First month executed free; continue only if satisfied with results. **Industries & Niches Served** SpectrumBPO has worked across 500+ brands in virtually every product category, including: - Fashion & Apparel - Electronics & Technology - Beauty & Personal Care - Home Goods & Furniture - Health Supplements & Wellness - Pet Products - Handmade & Artisan Goods - Kitchen & Dining - Sports & Outdoors - Toys & Games **Our Approach & Methodology** 1. **Free Audit & Consultation** - Comprehensive review of current operations to identify gaps and opportunities. 2. **Customized Strategy Development** - Tailored growth plans based on business goals, niche analysis, and competitive landscape. 3. **Execution & Optimization** - Implementation by dedicated category experts with daily activity and continuous refinement. 4. **Performance Monitoring** - Real-time tracking of ACOS, TACOS, sales metrics, and ranking improvements. 5. **Transparent Reporting** - Daily agendas, regular performance reports, and constant feedback loops. 6. **Scalable Growth** - Services expand as the business grows, from $399 starter packages to full-service enterprise solutions. **Why SpectrumBPO** - **No Outsourcing Policy:** All 500+ experts are in-house employees, ensuring quality control and accountability. - **Dedicated Brand Managers:** Every client gets a personal manager with category expertise who works alongside them. - **24/7 Support:** Round-the-clock availability for urgent issues and continuous communication. - **Triple-Tier QA:** All work reviewed by Team Leads, Brand Managers, and Management for exceptional accuracy. - **Results-Driven:** Clear KPIs aligned with profitability, not just vanity metrics. - **Flexible Commitments:** No long-term contracts; month-to-month with easy cancellation. - **Proven Track Record:** 500+ brands served, $1B+ revenue generated, and extensive positive client testimonials. - **Multi-Platform Expertise:** Unified management across Amazon, Walmart, Etsy, and eBay from a single partner. **Client Testimonials** > "Spectrum BPO is the best thing that has ever happened to us." - Owner, RK T-Shirts > "I rely on them for so much and trust them completely." - Founder, E-Commerce Company > "The team at Spectrum has done a fantastic job helping me with my Amazon store, including graphic design, brand story and A+ content." - E-Commerce Seller **Technology & Tools** SpectrumBPO utilizes market-competitive tools and techniques including: - Advanced analytics and data-driven decision-making platforms - Dynamic repricing software integration - Inventory management and forecasting systems - Amazon advertising management tools - Mobile optimization frameworks - Multi-channel fulfillment integration (FBA, WFS, 3PL) **Compliance & Standards** - Strict adherence to Amazon Brand Guidelines and Terms of Service - Walmart Marketplace policy compliance and performance standard maintenance - Image guideline compliance (white backgrounds, zoom optimization, mobile formatting) - Financial reconciliation accuracy and transparent reporting standards ## Core Resources - [SpectrumBPO](https://spectrumbpo.com/): Our primary agency home page. - [Services Page](https://spectrumbpo.com/services/): Comprehensive list of marketplace solutions. - [Amazon Agency](https://spectrumbpo.com/amazon-agency/): Full-service Amazon account and ad management. - [Walmart Services](https://spectrumbpo.com/walmart/): Walmart listing, catalog, and WFS services. - [Amazon Listing Optimization](https://spectrumbpo.com/amazon-listing-optimization-services/): Search rankings and copy optimizations. - [Amazon Graphic Design](https://spectrumbpo.com/graphic-design-services-for-amazon/): Labeled images, storefronts, and A+ Content design. - [Pricing / $399 Starter](https://spectrumbpo.com/affordable-e-commerce-growth-spectrumbpo-starts-at-just-399/): Information on our beginner-friendly tier packages. ## Optional - [Trustpilot Reviews](https://www.trustpilot.com/review/spectrumbpo.com): Customer feedback and ratings. - [Clutch Profile](https://clutch.co/profile/spectrum-bpo): B2B agency profiles and portfolio reviews.