Frequently Asked Questions

Our free 7-day trial is available on our e-commerce services during which you can analyze our working procedures to help you get on with a final decision to subscribe. It is risk-free because you will be paying nothing for the first 7 days of service with an option to cancel the trial period before the payment cycle begins. In contrast, there is no trial period for digital marketing services. However, we will provide you with a free initial audit report for your online store/website which will assist you to subscribe to our digital marketing services.

Our e-commerce operations department works from Monday to Friday – 7 am to 3:30 pm CST. On the other hand, our digital marketing department operates from Monday to Friday – 8 pm to 4:30 am CST. The timings are adjusted during the daylight saving hours and also during our Holy Month of Ramadan. However, you can drop a message to us anytime, 24/7. We will fully assist you to sort out all your concerns and queries.

You can use any of the recognized payment gateways including Paypal, Visa, Mastercard, American Express, and others to pay out for your subscription.

For e-commerce operations, you will get 4 hours in a part-time package and 8-hours for a full-time subscription. In contrast, digital marketing services come with “per service” subscription plans.

We start with as low as $199 for our services. This is one of the cutting edge advantages we have over our competitors i.e., we provide services to our valuable clients at a fraction of cost.

Although we offer a wide range of services that make us a unique conglomerate, numerous clients are more than satisfied with our e-commerce and digital marketing services. Hence, we believe that these aforementioned services are our core specialty since more than 80% of our workload surrounds these two specific areas.

When it comes to hiring and vetting, we strongly believe in the concept of Choosing the Right Person for the Right Job. Our experienced Human Resource department invests substantial time in discovering the best people who are passionate about the eCommerce and Digital Marketing industries and are committed to growing with the company.

We ensure that our employees have top-notch communication skills. We keep this aspect at priority throughout our recruitment process. Even when employees get on-board with us after getting hired, they are trained by some top-notch communication experts that develop their reading, writing, listening, and speaking skills after which they are fully groomed to communicate with our clients in an effective way.

Our employees are staffed in-house in our state-of-the-art operation center in Bahria Town, Islamabad-Pakistan. Our experts work in teams in a healthy and productive work environment and hence ensure that required integrity in work and hence produce the best outcomes for you that might not be possible while working with freelancers.

It all matters what sort of business processes a firm wants to outsource to gain maximum benefits. In general, outsourcing helps businesses to focus on their core competencies by reducing the work clutter. By delegating and sharing responsibilities, businesses can get a clear vision as to where they are headed towards and hence specify their goals further or continue on the same path of success at an increased pace.

Spectrum BPO is a versatile conglomerate company that provides end to end B2B solutions for online sellers, entrepreneurs, vendors, and large firms. We specialize in different business areas such as eCommerce, Online Marketplaces, Digital Marketing, Graphic Designing, Accounting and Finance, Admin Support, ERP, and much more.

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(469) 333-0703